Privacy Policy for KC App by Kose Cleaning

Effective Date: December 21, 2024

Kose Cleaning (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using the KC App. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

1.1 Personal Information

• Name: For authentication, job applications, and service requests.
• Email Address: For account creation, communication, and support.
• Phone Number (if provided): For contact and support purposes.
• Other Information: Information you provide during job applications or service requests.

1.2 Usage Data

We collect information about how you use the app, such as interaction with features, app navigation, and preferences.

1.3 Diagnostic Data

Data related to app performance, crashes, and errors to improve app functionality.

1.4 Cookies and Tracking

We do not use cookies or similar tracking technologies for advertising or tracking purposes. Cookies may be used for essential app functionality, such as managing user sessions and ensuring secure access. No data is linked to third parties or used to track users across platforms.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account.
• To process job applications and service requests.
• To improve the app’s functionality and user experience.
• To communicate with you regarding updates, support, or feedback.
• To comply with legal requirements and prevent fraud or misuse of the app.

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party services that help us with analytics, hosting, or customer support.
• Legal Authorities: If required by law to comply with legal obligations.

4. Data Security

We implement industry-standard security measures to protect your personal data. However, no system is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to your personal data.
• Deletion: Request deletion of your personal data.
• Objection: Object to certain uses of your personal data.

To exercise these rights, please contact us at info@kosecleaning.be.

6. Third-Party Services

The KC App may integrate with third-party services (e.g., analytics tools). These services have their own privacy policies, and we encourage you to review them. No tracking is performed without your explicit consent, and data shared with these services is strictly for operational purposes.

7. Data Retention

We retain your personal data only as long as necessary for the purposes described in this Privacy Policy or as required by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: info@kosecleaning.be
• Phone: +32 (0)2 223 23 01
• Address: Chaussée de Haecht 1179, 1130 Bruxelles

Go Back